Privacy Policy

1. Introduction

Beaker.ca ("Company", "we", "us", or "our") operates the AirScales load monitoring system. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Password (encrypted)
• Payment information (processed securely by Stripe)

2.2 Vehicle and Device Data

Our devices and applications collect:

• Weight readings from air pressure sensors
• Device serial numbers and MAC addresses
• Calibration settings
• Vehicle information you provide (make, model, license plate)
• Timestamps of measurements
• Device connectivity status

2.3 Location Information (Optional)

If you enable location services, we may collect:

• GPS coordinates
• Location timestamps
• This data helps you track where weight readings were taken

Location tracking is optional and can be disabled in your device or app settings.

2.4 Usage Data

We automatically collect:

• App usage statistics
• Device types and operating systems
• IP addresses
• Browser types and versions
• Pages visited and time spent
• Error logs and diagnostic data

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Display weight estimates and historical data
• Send alerts and notifications you've configured
• Improve and optimize the Service
• Provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send important Service updates and announcements

4. How We Share Your Information

4.1 Service Providers

We share data with trusted third-party service providers:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Cloud hosting providers: Data storage and infrastructure
• Analytics providers: Usage analysis and service improvements

4.2 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

5. Data Storage and Security

5.1 Security Measures

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted password storage
• Secure cloud infrastructure
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5.2 Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Specific retention periods:

• Account data: Until account deletion
• Weight readings: Stored indefinitely for historical reference while account is active
• Payment records: 7 years for tax and accounting purposes
• Deleted account data: Removed within 30 days of deletion request

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

• Access your personal information
• Correct inaccurate data
• Update your account information
• Export your data

6.2 Account Deletion

You may delete your account at any time through your account settings or by contacting us. Upon deletion:

• Your account will be permanently deactivated
• Personal information will be deleted within 30 days
• Some data may be retained as required by law

6.3 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any promotional email. You cannot opt out of Service-related emails (account notifications, billing, security alerts).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns
• Improve Service performance

You can control cookies through your browser settings. Disabling cookies may limit some Service functionality.

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to our facilities and service providers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@beaker.ca
• Website: beaker.ca